What business isn't Amazon into these days, from web retailer of a vast array of merchandise to streaming video platform to digital hardware maker. And thanks to the web, their reach is limitless; wherever there is delivery, there is Amazon. And Amazon scares many other retailers because they do it without the added costs of brick and mortar, rent, property taxes, utilities, that add to the costs of merchandise and causes retail prices to rise.
But Amazon also knows that customers like to touch and test and taste before they price compare and buy and why not do it in an Amazon store. So speculation comes that Radio Shack, close to bankruptcy, but nationwide with retail locations, might be an opportune acquisition to rebrand as an Amazon store. According to Marketwatch, "it would enhance Seattle-based Amazon’s already robust focus on local,
showcase more Amazon products and services, such as the Fire smartphone
and Kindle, and enhance pickup and distribution, making for a more
seamless transition between clicks and bricks."
While the idea is sound, it raises the costs that have previously allowed Amazon to price its product lower than brick and mortar. And is RadioShack the right choice? Most of their stores have a small footprint making it difficult to display a lot of merchandise. Would another larger retailer with bigger stores make more sense? Could Barnes & Noble or Best Buy be a better target? If the strategy is to enter the brick and mortar business, then Amazon should keep its options open.
Content and Distribution - My 2¢ on the entertainment and media industry
Monday, September 15, 2014
Friday, September 12, 2014
Is It Time To Throw Away The Newspaper?
Given the ease and immediacy of the tablet, the advantages of home delivery of the newspaper has shrunk. But change is hard and I have enjoyed getting the paper delivered to the home every morning for a very long time. I still remember back in school when our teacher wanted us to get the Wall Street Journal to best understand the market and the economy. For those that love the morning paper and a good cup of coffee, it is endless joy to read "all the news that's fit to print".
But over the last year, my home delivery has been sporadic. Missed delivery, late delivery, previous day's paper delivery have all added up to a poor customer experience. And each time that happens, I turn to the web or to the paper's corresponding app to get my news instead. I have resigned myself to one last mistake before pulling the plug on home delivery of the newspaper.
What will I save? First, peace of mind that the newspaper will be automatically accessible in my iPad as I have become more comfortable reading the paper on a smaller electronic device. Second, a cost savings that drives up the cost of a print edition higher than digital. And third, less time wasted calling the newspaper to complain, getting a one-day credit, and arguing that its delivery service will cost them a subscriber. I know I am not alone.
Funny, the paper that causes me the most angst is the NY Post. My NY Times and Wall Street Journal print subscription both give me app access to their papers. And I appreciate it. My NY Post subscription does not give me access to their app. And their website is difficult to navigate and limited in the articles posted to what is in the paper. So one last mistake and I am making the switch. And once I do, I will likely do the same with my other papers. Perhaps I will keep the Sunday print edition of the NY Times, but the more comfortable I get with reading on the tablet and the less I have to deal with shoddy home delivery, the better I will be.
But over the last year, my home delivery has been sporadic. Missed delivery, late delivery, previous day's paper delivery have all added up to a poor customer experience. And each time that happens, I turn to the web or to the paper's corresponding app to get my news instead. I have resigned myself to one last mistake before pulling the plug on home delivery of the newspaper.
What will I save? First, peace of mind that the newspaper will be automatically accessible in my iPad as I have become more comfortable reading the paper on a smaller electronic device. Second, a cost savings that drives up the cost of a print edition higher than digital. And third, less time wasted calling the newspaper to complain, getting a one-day credit, and arguing that its delivery service will cost them a subscriber. I know I am not alone.
Funny, the paper that causes me the most angst is the NY Post. My NY Times and Wall Street Journal print subscription both give me app access to their papers. And I appreciate it. My NY Post subscription does not give me access to their app. And their website is difficult to navigate and limited in the articles posted to what is in the paper. So one last mistake and I am making the switch. And once I do, I will likely do the same with my other papers. Perhaps I will keep the Sunday print edition of the NY Times, but the more comfortable I get with reading on the tablet and the less I have to deal with shoddy home delivery, the better I will be.
Thursday, September 11, 2014
Playstation To Go OTT
Playstation parent, Sony, wants badly to be in the OTT business. And unlike Intel and its OnCue attempt, Sony seems to have a plan. Intel tried building its own set top box while Sony has the power of millions of Playstation boxes already out in the field. The next step is content and Sony plans to deliver.
Per the Wall Street Journal, Sony has "reached an agreement for its planned Web-based TV service to carry MTV, Nickelodeon and 20 other Viacom Inc. channels and offer access to streaming Viacom programming on mobile devices." And as Playstation reaches a core young adult and teen audience, Viacom networks like Comedy Central, MTV, and others seem a terrific fit. Intel eventually sold OnCue to Verizon and so far we have heard little about their plans with the acquisition. Others, like Dish Network, also want to get into the web TV gain. Of course the question remains, will consumers embrace getting fewer channels although at a lower price.
Should cable operators be worried? Remember that the same lines that deliver cable TV also delivers broadband to the home and services from Sony or Dish or others in the OTT space still need a broadband platform to deliver streaming content. Cable operators could simply charge more for broadband only connections. At the same time, cable operators can negotiate with the networks for additional access of linear and VOD content for streaming, an opportunity that would give customers a better TV Everywhere experience. Lastly cable operators can enhance their value with deals with other box companies like TiVo, XBox and others. And cable operators can still tout the power of more... more content, more accessibility, more value.
As this rock rolls down the mountain, the moss that it gathers will be more content companies doing deals with OTT. Discovery Networks has been mentioned as another possible content seller to Sony. Others will no doubt follow. For cable, all is not loss; just remember that what got you your size doesn't keep you number one. Its time to act.
Per the Wall Street Journal, Sony has "reached an agreement for its planned Web-based TV service to carry MTV, Nickelodeon and 20 other Viacom Inc. channels and offer access to streaming Viacom programming on mobile devices." And as Playstation reaches a core young adult and teen audience, Viacom networks like Comedy Central, MTV, and others seem a terrific fit. Intel eventually sold OnCue to Verizon and so far we have heard little about their plans with the acquisition. Others, like Dish Network, also want to get into the web TV gain. Of course the question remains, will consumers embrace getting fewer channels although at a lower price.
Should cable operators be worried? Remember that the same lines that deliver cable TV also delivers broadband to the home and services from Sony or Dish or others in the OTT space still need a broadband platform to deliver streaming content. Cable operators could simply charge more for broadband only connections. At the same time, cable operators can negotiate with the networks for additional access of linear and VOD content for streaming, an opportunity that would give customers a better TV Everywhere experience. Lastly cable operators can enhance their value with deals with other box companies like TiVo, XBox and others. And cable operators can still tout the power of more... more content, more accessibility, more value.
As this rock rolls down the mountain, the moss that it gathers will be more content companies doing deals with OTT. Discovery Networks has been mentioned as another possible content seller to Sony. Others will no doubt follow. For cable, all is not loss; just remember that what got you your size doesn't keep you number one. Its time to act.
Wednesday, September 10, 2014
Should Microsoft Buy Minecraft
With all the news about smartphones and smart watches, Microsoft wants to remind us that they are relevant, too. According to the Wall Street Journal, Microsoft "
is in serious discussions to buy Mojang AB, the Swedish company
behind the popular "Minecraft" videogame, according to a person with
knowledge of the matter."
Yes, Minecraft has been a very successful game but for Mojang, just as Angry Birds is to Rovio and Candy Crush is to King. And yes, Minecraft has had a much longer run than those others in sustained popularity. But the consumer is a fickle lot and at some point they tire of old and seek new and different. As for this moment, the video gamer is buying up Destiny according to publisher Activision Blizzard. Does Mojang have more in the pipeline for Microsoft to engage in acquiring?
And yet I wonder if this planned acquisition is consistent with their strategy. It seems over the summer, the plan was to drop it content business to work on the cloud. Xbox, while a nice business was rumored to be a possible spin-off and the future focus was cloud computing. So where does gaming fit into that chart? Is this the business that Microsoft wants to move into? It just doesn't pass the smell test.
Yes, Minecraft has been a very successful game but for Mojang, just as Angry Birds is to Rovio and Candy Crush is to King. And yes, Minecraft has had a much longer run than those others in sustained popularity. But the consumer is a fickle lot and at some point they tire of old and seek new and different. As for this moment, the video gamer is buying up Destiny according to publisher Activision Blizzard. Does Mojang have more in the pipeline for Microsoft to engage in acquiring?
And yet I wonder if this planned acquisition is consistent with their strategy. It seems over the summer, the plan was to drop it content business to work on the cloud. Xbox, while a nice business was rumored to be a possible spin-off and the future focus was cloud computing. So where does gaming fit into that chart? Is this the business that Microsoft wants to move into? It just doesn't pass the smell test.
Apple Drops The 'i'
Yesterday, when I brainstormed some names for Apple's new wearable, I suggested that Apple replace with 'i' with an 'ap'. Well I was close; they dropped the letter and instead took my ap idea and added another 3 letters. The new product is called Apple Watch. Not so revolutionary a name but certainly one that the public will find easy to understand. Unfortunately at a price tag of almost $350 and availability in 2015, we will have to wait a long time before we can actually get it.
Interestingly, Apple stopped with the iPhone and Apple Watch. No mention of new iPads or new laptops. But it is only early September and the holiday season is still months away. My gut says another announcement in early November with releases of new iPads, new iMacs, and hopefully an update to the Apple TV. Hey, we need something to buy this December.
Interestingly, Apple stopped with the iPhone and Apple Watch. No mention of new iPads or new laptops. But it is only early September and the holiday season is still months away. My gut says another announcement in early November with releases of new iPads, new iMacs, and hopefully an update to the Apple TV. Hey, we need something to buy this December.
Tuesday, September 9, 2014
What Will They Call Apple's New Wearable
With just a few hours remaining before Apple's press announcement, many are speculating what will be formally revealed. Will it be new iPhones, iPads, and other software improvements? And what about the iWatch, a brand name not ever publicly mentioned by Apple? So what might Apple call their new wearable device? Here are a few suggestions and please comment to add your own:
iWear
iHealth
iMove
iLive
iSmart
iFit
iComm
iPhaz
iCord
iMove
iRule
iStaple
iMotion
Perhaps, it is time to replace the 'i' with another designation, perhaps an 'ap' to represent Apple. Each of those brands could be renamed as follows:
apWear
apHealth
apMove
apLive
apSmart
apFit
apComm
apPhaz
apCord
apMove
apRule
apStaple
apMotion
Apple could also gain ownership of brands that have already created i devices. Brands like iHome could be used for Apple with new names like apHome. Apple might be quick to trademark all possible uses of an 'ap' designation. Whatever name, they call it, ultimately consumers will decide if it has appeal and value. The Apple clock is ticking and the announcement is coming soon.
iWear
iHealth
iMove
iLive
iSmart
iFit
iComm
iPhaz
iCord
iMove
iRule
iStaple
iMotion
Perhaps, it is time to replace the 'i' with another designation, perhaps an 'ap' to represent Apple. Each of those brands could be renamed as follows:
apWear
apHealth
apMove
apLive
apSmart
apFit
apComm
apPhaz
apCord
apMove
apRule
apStaple
apMotion
Apple could also gain ownership of brands that have already created i devices. Brands like iHome could be used for Apple with new names like apHome. Apple might be quick to trademark all possible uses of an 'ap' designation. Whatever name, they call it, ultimately consumers will decide if it has appeal and value. The Apple clock is ticking and the announcement is coming soon.
Monday, September 8, 2014
Amazon Fire Fizzle Leads To Price Drop
On the heals of new iPhone releases, Amazon has quickly reduced the price of its smartphone, the Amazon Fire, from $199 to 99 cents. Mackelmore and Ryan Lewis could have a field day with this news. According to Business Insider, "Even with the slashed price, the phone still comes with a year of Amazon
Prime, which includes free shipping on millions of items as well as a
growing selection of free movies, books, and music." Current customers should demand their money back given that the phone has only been out less than 2 months. I doubt that this news creates that much more demand.
The Reinvention Of The Smartwatch
Tomorrow marks a potential big announcement by Apple of its first wearable device, the iWatch. Many have also wondered why Apple hasn't come out sooner with this new product. But that doesn't seem to be Apple's modus operandi.
To illustrate, recall that the iPod wasn't the first mobile music device. Prior to its release, we had the Sony Walkman followed by a ton of digital devices that tried to capture and play music. I owned an mp3 player and could never get it to download music from my computer and play it back. I hated it. The arrival of the iPod brought a simplicity and ease-of-use that took years to be duplicated.
Since then, the rate of change has been rapid. And Apple has responded by doing to the world of smartphones what it did to music players, reinvented them with the touch screen. Like mp3 players, the Blackberry and other non-touch phones became uncool. Again, Apple was not the first to release a smartphone, it just did it differently.
So tomorrow, we may just hear about the next wave of new devices. And typical for Apple, it could be a device that others, like the Samsung Galaxy, Sony, and the Pebble, have already released. But if Apple is true to form, the Apple iWatch will also be different and if done right, will revolutionize the wearable marketplace. Articles on it range from the ergonomics and fashion focus of the device to the Health apps, wireless charging, and NFC chip for mobile payments. But most importantly, it needs to follow the Apple strategy of simplicity and ease of use. Done right, the Apple iWatch, or whatever they officially call it, will again show that Apple motto to 'Think Different'. Stay tuned.
To illustrate, recall that the iPod wasn't the first mobile music device. Prior to its release, we had the Sony Walkman followed by a ton of digital devices that tried to capture and play music. I owned an mp3 player and could never get it to download music from my computer and play it back. I hated it. The arrival of the iPod brought a simplicity and ease-of-use that took years to be duplicated.
Since then, the rate of change has been rapid. And Apple has responded by doing to the world of smartphones what it did to music players, reinvented them with the touch screen. Like mp3 players, the Blackberry and other non-touch phones became uncool. Again, Apple was not the first to release a smartphone, it just did it differently.
So tomorrow, we may just hear about the next wave of new devices. And typical for Apple, it could be a device that others, like the Samsung Galaxy, Sony, and the Pebble, have already released. But if Apple is true to form, the Apple iWatch will also be different and if done right, will revolutionize the wearable marketplace. Articles on it range from the ergonomics and fashion focus of the device to the Health apps, wireless charging, and NFC chip for mobile payments. But most importantly, it needs to follow the Apple strategy of simplicity and ease of use. Done right, the Apple iWatch, or whatever they officially call it, will again show that Apple motto to 'Think Different'. Stay tuned.
Friday, September 5, 2014
We Still Need Better Broadband
FCC Chairman Tom Wheeler agrees that we need better broadband capacity and competition in the US. And while he was speaking about better wired broadband, the same announcement should apply to wire and wireless. The c/net article cited thinks such remarks hurt the proposed merger of Comcast and Time Warner Cable, but the truth is that no such competition currently exists between these two media giants. They each deliver broadband to different community franchises. So it is a mute point.
But the bottom line is that broadband speed is lacking in this country, especially as more devices are enabled on the platform. Coaxial wired broadband is limited both in capacity and in usage. The more users on a ring, the slower the performance. Heck the more users of broadband devices in a house, the slower the speed. My own house is a perfect example. A tablet running a video will slow down internet access on the pc.
But we have known that our broadband speeds are lacking for quite a while. In March, the website ThisWeek shared that "According to a recent study by Ookla Speedtest, the U.S. ranks a shocking 31st in the world in terms of average download speeds. The leaders in the world are Hong Kong at 72.49 Mbps and Singapore on 58.84 Mbps. And America? Averaging speeds of 20.77 Mbps, it falls behind countries like Estonia, Hungary, Slovakia, and Uruguay." Yes, America's download speeds are worse than many Eastern European countries. What took Tom Wheeler so long to address it and what is he doing about it?
Preventing a Time Warner Cable - Comcast merger is not the solution to the problem. In fact, consolidation creates some economies of scale that could perhaps improve broadband speed to some communities. Our reliance on broadband is bigger than that. To many, broadband access and speed is more important than bread and gasoline. We could be standing in line waiting for our access and share of broadband. Even days for broadband, odd days for gas.
More needs to be done to improve broadband speed and performance in the US. The infrastructure is collapsing under its own weight as more and more people stream content across their many devices. The demand is certainly there, its time for the supply to catch up.
But the bottom line is that broadband speed is lacking in this country, especially as more devices are enabled on the platform. Coaxial wired broadband is limited both in capacity and in usage. The more users on a ring, the slower the performance. Heck the more users of broadband devices in a house, the slower the speed. My own house is a perfect example. A tablet running a video will slow down internet access on the pc.
But we have known that our broadband speeds are lacking for quite a while. In March, the website ThisWeek shared that "According to a recent study by Ookla Speedtest, the U.S. ranks a shocking 31st in the world in terms of average download speeds. The leaders in the world are Hong Kong at 72.49 Mbps and Singapore on 58.84 Mbps. And America? Averaging speeds of 20.77 Mbps, it falls behind countries like Estonia, Hungary, Slovakia, and Uruguay." Yes, America's download speeds are worse than many Eastern European countries. What took Tom Wheeler so long to address it and what is he doing about it?
Preventing a Time Warner Cable - Comcast merger is not the solution to the problem. In fact, consolidation creates some economies of scale that could perhaps improve broadband speed to some communities. Our reliance on broadband is bigger than that. To many, broadband access and speed is more important than bread and gasoline. We could be standing in line waiting for our access and share of broadband. Even days for broadband, odd days for gas.
More needs to be done to improve broadband speed and performance in the US. The infrastructure is collapsing under its own weight as more and more people stream content across their many devices. The demand is certainly there, its time for the supply to catch up.
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