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Monday, August 31, 2009

Major League Baseball: A Dollar A Game

Wish you could watch a certain out of market baseball game, but not interested in going to a bar or buying a full season pass. Perhaps you've pseudo-watched on the web, as stats and action was announced on a diamond mock-up. Well, it seems that now you can buy just one game at a time for just a buck. What a deal. "Bob Bowman, CEO of Major League Baseball Advanced Media–pro baseball’s standalone digital media company–tells me iPhone and iPod touch users will soon be able to buy individual games. The feature will be added to the company’s existing MLB.com app and will roll out as soon as Apple (AAPL) finishes approving the update, which Bowman expects to happen within the next few days." Now this sounds pretty user friendly. So when can I buy the same game on my big screen TV for the same price. Most people won't realize they could have bought the season when they finally count the games they bought. It sounds like a great revenue enhancing idea.

Thursday, August 27, 2009

Tivo Suing More Operators That Use DVRs

Suing Dish for it's DVR isn't enough for Tivo; add AT&T and Verizon to the list. "TiVo's complaints, filed in the U.S. District Court for the Eastern District of Texas, claim that the telephone companies infringed upon its Multimedia Time Warping System, its System for Time Shifting Multimedia Content Streams, and its Automatic Playback Overshoot Correction System when they deployed their own DVRs." So why are the cable companies not being sued. Are their DVRs made up differently. Certainly they wouldn't sue Comcast as a distribution deal is in place, but what about the others? As the Dish lawsuit has been going on for years, these should take just as long.

Tuesday, August 25, 2009

More Competition for Kindle

Add another entrant into what is getting to be a more crowded space, the electronic book. Working with the Barnes and Noble e-site, Irex Technologies will be releasing its version of an e-book reader later this year. Unlike the Kindle, Irex's product "will sport an 8.1-inch touch screen and 3G wireless connectivity. The device's touch screen will be controlled with a stylus instead of a user's fingers." So now you have Irex, Kindle, Sony, and Plastic Logic, not to mention the iPhone. Will Apple come up with another product for this space too? It spells better news for Barnes and Noble who is making their store user-friendly for multiple readers and accessible to a large library of content. The real fight may not be in the reader but between Barnes and Noble and Amazon at the e-store itself.

Monday, August 24, 2009

Yahoo Radio May Not Have to Pay Royalty Fees

If the music is free to broadcast radio, why shouldn't be free to webcast radio. That may simply be the crux of the argument. And the courts have agreed. "A federal appeals court in New York ruled that a Yahoo Inc Internet radio service is not required to pay fees to copyright holders of songs it plays, a defeat for Sony Corp's BMG Music."With more broadcast radio stations simulcasting their programs over the web, it may have had implications to them as well. Ultimately it provides the same idea of convergence to radio that TV has been dealing with. The consumer wants radio; they simply want it on the device of their choosing and not limited to a radio box. Perhaps too, it can lead to more opportunity for the music publisher. With songs heard on an interactive medium, purchase behavior can be impacted instantly, enabling the consumer to move from listening to purchase in a click. Obviously, the big issue is digital rights management, but music publishers shouldn't cut off their nose to spite their face. The opportunity exists to turn the web into another growth opportunity for them as well.

Friday, August 21, 2009

Verizon Fios Pushing Convergence

First there was the triple play - wired phone, cable, and internet, now there is the quad play with the addition of wireless. And while it is nice to have one bill for all four products, it's even nicer when they work together. Well Verizon seems to agree. In one example, "Integrating the cellphone with TV, such as turning a BlackBerry into a remote control, is an advantage the competition can't easily replicate." Remote programming of the DVR is another. Accessing cable programming from your home onto your blackberry or other mobile device would be the ultimate convergence opportunity. "The New York telecommunications company lags AT&T Inc. (T), which has a headstart integrating its U-Verse TV service with the Apple Inc. (AAPL) iPhone. The two companies' TV services, however, don't compete. Verizon also unveiled a slight upgrade to its FiOS TV service, including a recommendation engine for on-demand video, targeted advertisements based on geography, portals for HBO and Showtime, and more widgets such as a football program that displays statistics alongside a game. The changes will be rolled out next month."

Convergence of all the devices seamlessly so that they all communicate effortlessly with each other seems to be the ultimate competitive game-changer. For example, place your cell phone on a device and have it automatically forward its calls to your hard wire phone. Or watch your favorite shows away from home by accessing your cable box through your PC. The ideas for convergence are endless and the providers that catch on quickly may benefit with market share.

Thursday, August 20, 2009

You Tube To Show Time Warner Clips

The web can be your friend, it can promote and augment your brand. And using it to show clips and promote series in order to bring viewers to its shows can be an effective strategy. It supports their distribution partners - cable, telco, and satellite - and pushes viewership to improve its ratings. Time Warner recognizes that You Tube, the largest on-line video service, can be a partner, not a foe. it also provides Time Warner the opportunity to put full length episodes on-line, but only through authentication processes so that it is used to retain subscription services, not replace them. "The deal will place short clips from CNN, the Cartoon Network and Adult Swim animated shows, TNT’s hit dramas and Warner Brothers Television productions like “Gossip Girl” and “The Ellen DeGeneres Show” on YouTube."

And that is the biggest knock on Hulu and TV.com who may be bringing convenience to viewers who want to watch full length shows on the web, but also causing these same viewers to disconnect their cable subscription services thereby reducing subscriber revenue. In other words, Hulu and TV.com's full length episodes ultimately undermine the subscription model for cable and the license fees that networks receive each month; You Tube's short form content from networks ultimately promotes shows and uses highlights to entice viewers to go to their cable subscriber for the full show.

Wednesday, August 19, 2009

How Does Hulu, TV.com Jive with Authentication

Cable companies frustrate me. They scramble television channels and require each TV to add a converter box to watch them, and then they charge you extra for those cable boxes. Consequently, you are being asked to pay more for the same channels. And the box they require you to take is neither user friendly or reliable, adding more to one's frustration levels. And as cost of service rises and frustrations grow, customers seek alternatives. Some go to telco for price deals, some drop cable all together. I replaced a Tivo box with a converter box to get HD and VOD. The price rose $21 a month. In a year, I could have purchased a Tivo HD upgrade box. And while I won't get VOD, I would get a better box and HD via a CableCard. But before I make that choice, I call the cable company and, lo and behold, I fine a promotion to lower my cost to only $10 more a month. I mean I am a triple play customer who buys VOD movies and premium channels. Regardless, I will start to price compare with Fios. And then check in again with Tivo.

But I am not alone, networks are also making it easy to drop cable. With shows on Hulu and TV.com, all one needs is a broadband connection to watch a number of shows. No converter box, just an internet connection. As long as these networks embrace these free services, authentication won't mean much. It is these kinds of services that are cannibalizing cable affecting basic cable subscription. And should these same free services change to a subscription model, well hello Netflix, Blockbuster, and digital antennas.

With fingers in both cookie jars, I expect free will go away as authentication procedures can be set and subscription dollars maintained. With ad dollars declining, subscription is seen as equally as important to the bottom line.

Tuesday, August 18, 2009

Reader’s Digest to File for Bankruptcy

Sure Chapter 11 allows for reorganization, and not necessarily the end of the magazine, still it represents change to one of the oldest magazines and the clearest indication that things don't last forever. "The magazine was founded in 1922, summarizing articles published elsewhere, and grew quickly. The company developed other publications, and went public in 1990." The magazine will continue to print, although circulation continues to decline. And while it will come out of bankruptcy a smaller, less costly business, it still faces huge hurdles to remain viable. The world has changed and Reader's Digest must change with it; otherwise, this restructuring is simply one step closer to oblivion.

Monday, August 17, 2009

The Value Meal Comes to Media

McDonalds' must have had the right idea when it started offering meals for a buck for other fast food restaurants were quick to follow. And today we have Redbox offering DVD rentals for a $1. And while there may be lots of steam, others will most likely be quick to follow them, too. Apple did it with the $0.99 song on iTune; I still remember when Cablevision offered the Triple Play, cable, phone, internet for $99, a price unheard of in the industry. It grew in popularity that the naysayers soon followed with similar packages. Redbox, like McDonalds, Apple, and Cablevision, has set a new standard and the consumer has embraced it. Complain as they may, this new pricing model may simply become the norm.

And so what other media companies will follow this same low price model to improve their subscription. Which newspaper or magazine will come out with a $1 an issue price, well below the normal rate. In today's economy, lower pricing may be the only way to keep subscription levels high.

Saturday, August 15, 2009

If You Don't Like The Ratings, Make Up Your Own

The big media boxes might not like the ratings that Nielsen delivers, but at least they are a neutral party. So while it sounds opportunistic for the broadcasters to team up with big advertisers to devise a new measurement system, it may also be problematic. Which ratings service would you trust, one driven by the companies that you are buying advertising from or from a third party source. The answer seems pretty obvious. And Nielsen is certainly doing its part to stay on top of new technologies and new viewing habits. "Back in May, Nielsen became a part of is own TV measurement supergroup, when it hooked up with comScore, Rentrak, TiVo and TNS Media in an attempt to better define and value viewer data generated by set-top boxes." So I ask you again Mister Advertiser, which ratings company would you most trust. It seems like this new venture doesn't have a leg to stand on!

Thursday, August 13, 2009

Sony Plans to Adopt Common Format for E-Books

Sony has seemed to learn their lesson - creating a unique format doesn't necessarily win you market share. The beta - VHS wars for consumer acceptance must still have battle scars, even though the DVD has replaced the videotape. And so Sony is working with the format and not against it. "On Thursday, Sony Electronics, which sells e-book devices under the Reader brand, plans to announce that by the end of the year it will sell digital books only in the ePub format, an open standard created by a group including publishers like Random House and HarperCollins." Good news for the growth of the E-book and hopefully profitable news for Sony.

On the other hand, Amazon, the current market leader with Kindle, uses its own proprietary format. But leading and staying in the lead are two different things and the electronic book is still a very immature business. I still recall the early day of internet service providers (ISP); Prodigy was the leader until upstart AOL came out with a faster, better, more user-friendly model. Today, AOL is still around; Prodigy not so lucky. Sure there were other factors, but maintaining number one position takes constant innovating and marketing. Prodigy did neither.

Issues with E-book readers, most especially digital rights management, will affect innovation and usability. The customer must see, understand, and use the benefits. Books are read and shared; e-books may need to follow a similar route. The issues are more complex with a digital format, but solutions can be found.

Wednesday, August 12, 2009

Blockbuster is a Copycat!

Blockbuster follows a typical follower strategy, duplicate what the leader in the marketplace does, as oppose to differentiate. When Netflix started to take market share away from them with mail order subscription, Blockbuster copied them. And now as Redbox begins to take market share through a lowcost, everywhere vending strategy, Blockbuster follows again. "Success breeds competition, and Blockbuster says it will have nearly 3,000 kiosks renting and selling discs and games by the end of this year, growing to 10,000 in late 2010." I guess if you can't beat them, copy them!

Tuesday, August 11, 2009

More Than Half of US Own an HDTV


According to a CTAM study, "about 53% of American households now have a high-def TV, compared with 35% in 2008 and 23% in 2007 ". So why are there still so few HD channels and why aren't there more HD shows on their channels. Unfortunately many consumers may be unaware. Excited to open their HD set, they may not see that their picture may be "stretched" to accommodate the screen. And while the picture will absolutely look better than what they had before, it is not true HD that they are watching. Consumers may mistakenly assume that 100% of the programs on their HD version of a channel is HD; that is not true. In fact,very few channels offer 100% HD programming. The challenge is knowing the difference.

HD viewing requires an HD show on an HD channel through an HD converter box on an HD TV set. Digital is not HD; while some networks may offer digital channels off of the main channel (X.1, X.7), they are not necessarily HD programming. We are in the midst of a transition and over time HD programming will become the norm. To those who recall the black and white to color transition, this must be similar, although it was far easier to know which was which.

Monday, August 10, 2009

Is The TV Ad Model Broken?

A universal truth is that choices constantly are shaped and changed. Build a better mousetrap and many will eventually see its benefits and flock to it. Some, resistant to change, will stay rooted with what works just fine. The sophistication and swiftness of change finds its early adopters and eventually, even the old models must change or die. Take radio as an example. Despite technological change that made the TV affordable, it may have stopped being the lead media choice, but found its value in other ways. As the web threatens both TV and radio, radio saw opportunities to be both terrestrial and web based to be everywhere for its listeners. TV may be slower to adapt, but may also find advantages in a multi-platform approach.

Within TV you have many "levels": broadcast, cable, premium, etc. Broadcast has primarily stayed an ad supported model while cable found a profitable middle ground by being both ad and license fee. And broadcast is jealous. But for some broadcast stations, a solution was found. Some used FCC rules to choose fee rather than must carry status. Univision recently moved away from that model and closed license deals with the major cable operators. Other broadcast networks, CBS, ABC, NBC also own cable networks. They used their size to push carriage for their smaller cable nets. And while that might not be felt in the broadcast channel's P&L, it certainly resonates as revenue for the company as a whole. So don't feel so sorry for the broadcasters.

"Murdoch grabbed headlines across the globe last week with his swing-for-the-fences suggestion that all News Corp. Websites will move to a subscription model. A shift of some sort may not be so far away for broadcast television either." Content is king and has value; Positioned across multiple platforms there are opportunities to uncover new revenue streams. But don't forget the consumer. Change can also lead to new innovation. The DVR was invented, not just for time-shifting purposes, but because of the desire to "skip" commercials. Viewers reached their threshold as the ratio of ads to content in a given hour increased. The same will happen on other platforms too as viewers feel inundated by ad messages. Don't let greed get in the way of success.

TV Everywhere may be one approach to assure that a customer on cable has access to content on other platforms. A walled garden approach that encompasses a multi-platform reach may just be acceptable for the consumer. And it will assure they don't leave a TV pay model for the same content offered on the web. Yes, smaller companies will bypass the license fee approach to hit the niches. But the vast majority will want professionally created content from the big media brands; they just want it everywhere and anywhere.

Friday, August 7, 2009

Cable vs. Telco vs Satellite - who's growing?

Growth is measured inside cable in a number of ways. The first is obviously the number of cable subscribers, but inside that subscriber number is also growth of which subscribers upgrade to the more expensive services - digital cable, digital tiers, premium channels, and the growth of transactional services like movie and event rentals. But the business is more than just television, growth is measured across other businesses like broadband and phone. It can be a very competitive business.

With the emergence of the telephone companies, Verizon and AT&T into the mix, it might be easy to forget that cable's first competition was the satellite companies. Well Primestar and others might be gone, but Direct TV and Dish still remain and they appear to be doing quite well. "DirecTV continued to outpace the competition and analysts' estimates in the second quarter, growing revenue by 9% and adding 224,000 net new subscribers, a 74% increase over the prior year." Cable is seeing growth inside its businesses, but basic may be another story, Direct TV's "cable competition continued to lose basic customers in the period -- Time Warner Cable shed 57,000 customers in the quarter and Comcast lost 214,000 basic subscribers -- DirecTV managed its second straight quarter of growth. The satellite giant gained about 460,000 net new subscribers in the first quarter." And so the fight for customers and the marketing to win back those that have left will most likely start to ramp up even more than before. You can't keep growing by selling more services to your existing customers enough to offset the loss of total customers to your store in the first place. There is real competition in the cable marketplace.

Thursday, August 6, 2009

Redbox vs. Netflix vs On Demand

It seems that people are still willing to travel to a store to rent a DVD. Redbox, the vending machines now seen outside grocery stores, is appealing to a number of consumers who would rather rent their movies for the low price of one dollar a day. According to their owner Coinstar, sales have risen at an exceptionally fast pace, 43% from a year ago. At a dollar a day for top films, the price/value proves very enticing. And one retailer, Albertson, is offering a free night's rental with a purchase of more than $25. That can be viewed by the consumer as a great promotional deal. Still it requires the consumer to remember to drop off the video the next door or be faced with additional charges. At such a low price, it also is a blow to DVD sales, as most consumers now feel they can rent with ease at an extremely low cost and don't need to own.

Wednesday, August 5, 2009

Sony to Sell E-Readers for $199, Challenging Kindle

Electronic Readers could be poised to become the next hottest must have hi tech toy. To stay competitive in this new marketplace, Sony is lowering the price of their E-reader, and with more titles than Kindle, Sony is pushing to have the upper hand.

"Sales of electronic titles in the book publishing industry more than doubled to $25.8 million in the first three months of 2009 from a year earlier, according to the Association of American Publishers in New York. Digital books still make up less than 2 percent of total U.S. book sales, which declined 7 percent in the first quarter, the association said." There is clearly much growth ahead.

And where does Apple stand. With the iPhone and talk of a new tablet device, Apple could quickly overtake both Sony and Amazon. If any company can develop a device that is user friendly, it is Apple.

Tuesday, August 4, 2009

Flexible Screens for your Print Reader

As "reading screens" become lighter and resilient to everyday bangs and bumps, they become more useful and more preferred. In a world of green behavior, changing reading behavior from printed paper to digital seems on a fast track of user preference. Still, the device has to be user friendly. Well it seems that companies are listening. "A Cambridge-based company is months away from launching the world’s first flexible electronic screen. Designed by scientists at the University of Cambridge’s Cavendish Laboratory, to compete with the growing variety of electronic books from the likes of Sony and the US-only Amazon Kindle, the roll up A4-sized 'intelligent plastic' display has taken a decade of development and cost £120 million. From Plastic Logic, It is the first screen to be made from a microchip not of silicon but of cheap plastic."

Most interesting is their learning. Consumers don't actually want screens that can be rolled up like a newspaper for carrying, say in your back pocket. Too flexible is perceived as cheap and breakable. Once proven that such devices could be made to withstand folding and rolling, I wouldn't be surprised for consumers to become more accepting.

So what's next. perhaps, as the article implies, a Hogwart's paper where video images are as possible as static ones. I still wait to hear how battery life improves so that the screen doesn't go dark the moment you most need to read it.