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Tuesday, July 12, 2011

Foursquare Adding New Partnerships

In a move that seems to have great appeal but little profit, Foursquare is partnering with Groupon, Living Social, and Gilt to provide daily discounts to costumers who check in at certain stores. "Through these accounts, merchants are able to deliver specials, including discounts and freebies, to users who check in at their locations." For a Foursquare user who "checks in", these surprise savings are sure to please. But as a marketing tool, I question the motive.

Coupons and deals are meant to drive consumers, some not previously planning to shop, to stores to take advantage of a special program. It seems to not make sense for the merchant to provide a savings to a customer already in the store, when other marketing tactics are available to drive purchase behavior, without resorting to discounting. Hopefully there is more to this program than meets the idea.

I could imagine when you open Foursquare you might be instructed to first check out the deals and that might then encourage you to travel to the store to take advantage of the discount. It might prioritize discounts based on location so that the nearer ones are highlighted first. Merchants might pay for better positioning and Foursquare would highlight them first, similar to a Google or Indeed listing. "Foursquare recently passed the 10 million user milestone." And that base could be useful for geographic marketing.

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